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Our guest-friendly reservation and cancellation conditions

Our guest-friendly reservation and cancellation conditions:

For your understanding, we have outlined below the current general conditions for your safe and relaxing stay at the Richtershof. If you have any further questions, we will be happy to help you.

 

Test bus:

The test bus currently comes directly in front of the hotel.

Monday to Friday from 9:30 am to 10:00 am

Saturday and Sunday from 2:30 pm to 2:45 pm

 

Our reservation conditions:

The room will be held until 6pm on the day of arrival. After 6 pm the reservation is automatically cancelled and our cancellation and no-show policy takes effect. There is then no longer any entitlement to the booked room. For bookings guaranteed by credit card, the room will be kept free regardless of the arrival time.

 

Cancellation policy:

You can cancel free of charge during the week up to 1 day before arrival.

On weekends and holiday weekends 2022 (except Christmas & New Year's Eve):
up to 3 days before arrival no costs

3 - 0 days before arrival 90 % of the price of the stay

 

Check-in from 15:00, check-out until 11:00

In addition, our General Terms and Conditions apply, which you can view in detail on our homepage or which we will be happy to send you. We recommend that you take out travel cancellation insurance.

 

Our hygiene concept:

We have developed and implemented a comprehensive hygiene concept at the Richtershof for your protection and ours. You can find details here:
https://www.weinromantikhotel.com/wp-content/uploads/2021/07/Richtershof-Hygiene-Schutz-Konzept.pdf

 

Travel within Germany:

According to the authorities, in Rhineland-Palatinate the "3G" regulation applies to adults aged 18 and over in the hotel and restaurant industry. (Explanation of terms at the bottom)

If you are arriving from abroad, you can find up-to-date information here.

 

Our staff:

Almost all staff members are vaccinated or recovering. In addition, however, these staff members also undergo a rapid antigen test every week.

The employees who have not yet been vaccinated are tested daily - before they start work.

The 3 G rule applies.

 

Masks are compulsory in the hotel for employees:

Our team will continue to wear masks, it is no longer compulsory for guests.

Only vaccinated, recovered or tested persons as well as children and adolescents up to and including 17 years of age - even if they are not vaccinated, recovered or equivalent persons - may be present as guests in hotels and restaurants. In the case of stays of several days, persons who have not been vaccinated or recovered must be re-tested every 72 hours, calculated from the time the last test was carried out.

 

The meaning in detail:

3G means fully vaccinated, recovered or tested. The test required is a negative rapid antigen test, which must not be older than 24 hours.